Return Policy
RETURN POLICY
Last updated July 01, 2023
Thank you for your purchase. We hope that you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at order@thatstuffforpain.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
That Stuff For Pain
Attn: Returns
RMA#
PO Box 34
East Selkirk, Manitoba R0E0M0
Canada
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange.
EXCEPTIONS
The following items cannot be exchanged:
· Opened items which have been used more than one quarter (1/4) of the bottle contents.
For defective or damaged products, please contact us at the contact details below to arrange a refund of exchange.
Please Note
· A 15% restocking fee will be charged for all returns.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(866) 621-4100
order@thatstuffforpain.com